FAQ

 

How do students get services?

Staff or parents write a “Request for Support Services” and turn it in to the box in the main office, or to any Shop 55 staff person.  A Shop 55 counselor pulls the student from class within a week, provides an overview of Shop 55 services and conducts a HEADSS assessment.  Referrals to specialized services are made each Thursday at the Coordination of Services Team meeting.

Students also self-refer, often coming in initially for a minor first aid or illness concern.  Upon intake, students complete a “Sign-In Mini” and are able to request additional services confidentially.

During class time, students cannot access services without a written pass from their teacher.  Written appointment passes are distributed to students 1-3 days prior to Shop 55 appointments; no appointment-identifying info is written on pass.  Teachers can ask for students’ appointments to be rescheduled, if the time is inconvenient.

How do parents and students consent for services?

Parents are contacted for written consent for all non-minor consent services, such as individual therapy, primary care and after school programs.  Students may consent for reproductive health care and crisis counseling.  At registration, parents are asked to sign a “Release of Information” from the school to Shop 55 partners, allowing providers to have access to basic directory information, as well as grades and attendance, if needed.  Parents are also asked to consent for drop-in counseling services, drop-in tutoring and basic first aid and triage services, which are provided by the EBAYC, in conjunction with OUSD Health Services.  Parents are informed of both the minor consent and parent consent services Shop 55 provides to all students.

Who runs Shop 55?

Alameda County Health Care Services Agency (ACHCSA) shares a Master Agreement with Oakland Unified School District (OUSD) which governs the school-based health center (Shop 55) at Oakland High School.  EBAYC was selected by ACHCSA to be the lead agency for Shop 55 at Oakland High in 2007, based on the recommendation of Oakland High’s Wellness Council—a group comprised of the principal, teachers, parents, students and community based agency representatives.  Partner agencies are governed by HIPAA and/or FERPA, depending on each agency’s licensing and scope of work.

How do partner agencies get selected to provide services through Shop 55?

Agencies submit a brief proposal directly to school or Shop 55 staff.  The principal and Shop 55 director evaluate proposal for alignment with Oakland High and Shop 55 mission and strategies.  Agencies invited to become community partners sign an MOU outlining terms of the partnership.  In general, partner agencies are required to provide their own funding for staff, while Shop 55 provides coordination, outreach, reception, equipment, facilitation and custodial and other support services.

How did Shop 55 come to be?

2004-2005       OH Leadership students lobby for a school nurse and other health and wellness services.  EBAYC is invited by OH to explore expansion of EBAYC’s RooseveltHealthCenter to OH.  EBAYC dedicates 0.5 FTE in-kind staff to begin development.

2005-2006       EBAYC is awarded a grant from Alameda County and The California Endowment to begin needs assessment, coordinating and providing basic services; EBAYC, AHS, OH Leadership Class and Peer Health educators work together to conduct a 1000+ student survey identifying needs and strengths of OH students.  EBAYC conducts 150 interviews with parents and 10 focus groups with teachers and administration about needs and vision for support services.

2006-2007       Letters of Intent are solicited from community agencies to become the lead agency for Oakland High’s WellnessCenter.  EBAYC is selected by the Wellness Advisory Board, a board of teachers, students, parents, the principal and community providers.

2007-2008       EBAYC is selected by Alameda County Behavioral Health Care Services to become an official SchoolBasedHealthCenter.  $2.7 million is secured from Measure B bond for renovations for the school based health center.

2008-2011       Services expand to include:  ACMHS, Kids First, Beats, Rhymes and Life, Banteay Srei, EBAYC After School and Internships, Teens on Target, School Nurse, Unique Teen Roses, Peer Counseling, Cyber High.  780-1100 students receive services, from 2008 to 2011 respectively.

2011-2012       New facility completed, Shop 55 moves in!  Public Health Academy partnership program begins with first class of 10th graders.

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